Luxury Hotels Embrace Human Connection in AI-Driven Hospitality

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Inside the spa at the Six Senses Crans Montana. John Athimaritis

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**MILAN** — Luxury hospitality is entering a dynamic chapter, with a flurry of openings scheduled for the final months of 2026 and into 2027. Among them are The Four Seasons Gstaad, Six Senses Milan, Mandarin Oriental Gellért in Budapest, the [Bulgari](https://wwd.com/tag/bulgari/) Resort Ranfushi in the Maldives, Hotel The Mitsui Hakone in Japan and more.

On Friday, at a summit in Milan organized by Italy-based Teamwork Hospitality group, industry leaders said during this next chapter of luxury hospitality, the focus will be less brand-centric and more human, intimate and in-tune with the local culture and community than ever before.